Terms of service

TERMS AND CONDITIONS

Welcome to Shopzonia Kart (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website shopzoniakart.in and the purchase of products from us.

By accessing or using this website, you agree to be bound by these Terms and Conditions.

1. Company Information

Legal Name: Shopzonia Kart
Email: shopzoniakart@gmail.com
Contact Number: +918291170154

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old.
  • You are legally capable of entering into binding contracts.
  • The information provided by you is accurate and complete.

3. Products and Pricing

  • All products listed on the website are subject to availability.
  • We reserve the right to modify product prices at any time without prior notice.
  • Prices are listed in Rupees and are inclusive/exclusive of applicable taxes (as mentioned on the website).
  • We reserve the right to refuse or cancel any order due to pricing errors or stock issues.

4. Orders and Acceptance

  • An order is considered confirmed only after successful payment.
  • We reserve the right to cancel any order for reasons including but not limited to:
    • Fraud suspicion
    • Payment failure
    • Incorrect pricing
    • Product unavailability
  • If an order is canceled, the refund will be processed as per the Refund Policy.

5. Payment Terms

  • We accept payments through authorized payment gateways.
  • All transactions are processed securely.
  • We are not responsible for payment failures due to issues with banks or payment service providers.

6. Shipping and Delivery

  • Shipping timelines are mentioned on the website and may vary based on location.
  • Delivery timelines are estimates and not guaranteed.
  • We are not responsible for delays caused by courier companies or unforeseen circumstances.

7. Return and Refund Policy

  • Returns and refunds are governed by our Refund Policy available on the website.
  • Refunds, if applicable, will be processed within 4 to 5 working days after approval.
  • Products must be returned in original condition unless damaged during transit.

8. Cancellation Policy

  • Orders can be canceled before dispatch.
  • Once shipped, cancellation may not be possible.
  • Refunds for eligible cancellations will be processed as per policy.

9. User Responsibilities

You agree:

  • Not to misuse the website.
  • Not to engage in fraudulent transactions.
  • Not to attempt to disrupt website security or operations.

10. Intellectual Property

All content on this website, including logos, images, text, and graphics, is the property of Shopzonia Kart.

11. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability shall not exceed the amount paid for the product purchased.

12. Privacy Policy

Your use of the website is also governed by our Privacy Policy available on the website.

13. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control including natural disasters, government actions, or technical failures.